Terms of Use

1. Acceptance

These terms govern your use of this website. By accessing or using the site, you agree to them. If you do not agree, please do not use the site.

We may change these terms at any time by publishing an updated version on this page. The version in force is the one published at the time you use the site.

2. Information on this site is general

The content on this site is provided for general information about our services. It is not advice, and it does not take into account the particular layout, condition, occupancy or compliance requirements of your site.

Indicative pricing, frequencies, timeframes and scope descriptions published on this site are examples only. They are not offers, and they are not quotes.

3. Quotes, scopes and contracts

A quote becomes binding only when we issue it in writing following a site inspection and you accept it in writing. Any cleaning services we perform are governed by that written quote, the accompanying scope of works and our service agreement — not by this website.

Where anything on this site conflicts with a signed service agreement between us, the service agreement prevails.

4. Acceptable use

You must not:

• use the site in any way that breaches any law or regulation
• attempt to gain unauthorised access to the site, its server or any connected system
• introduce viruses, malware or any other harmful code
• use automated means to scrape, harvest or copy content, other than legitimate search engine indexing
• use the enquiry form to send unsolicited commercial messages, or to submit false, misleading or another person's details without their authority
• reproduce, republish or commercially exploit our content without our written permission

5. Intellectual property

Unless otherwise indicated, the content on this site — including text, layout, graphics, logos, photographs and documents such as scope templates and checklists — is owned by or licensed to us and is protected by Australian and international copyright law.

You may view, download and print pages for your own internal business use, provided you do not remove any copyright or ownership notice. Any other use requires our prior written consent.

Our name and logo are our trade marks. You must not use them without our written permission.

6. Third-party links

This site may link to third-party websites. We provide those links for convenience only. We do not control, endorse or accept responsibility for the content, products or privacy practices of any linked site.

7. Your consumer rights

Nothing in these terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law or any other law that cannot lawfully be excluded or limited.

Where our liability may be limited under the Australian Consumer Law, our liability is limited, at our option, to resupplying the services or paying the cost of having them resupplied.

8. Disclaimers and limitation of liability

We take care in preparing the content on this site, but we do not warrant that it is accurate, complete, current or fit for any particular purpose, or that the site will be available uninterrupted or free of errors or harmful components.

Subject to section 7, and to the extent permitted by law, we are not liable for any loss or damage — including indirect or consequential loss, loss of profit, loss of business or loss of data — arising from your use of, or reliance on, this site or its content.

9. Indemnity

You indemnify us against any claim, loss, cost or expense we incur arising from your breach of these terms or your misuse of this site.

10. Availability

We may change, suspend or withdraw this site or any part of it at any time without notice. We are not liable if the site is unavailable at any time or for any period.

11. Privacy

Our handling of personal information is described in our Privacy Policy.

12. Governing law

These terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the courts of appeal from them.

13. Contact

Questions about these terms can be sent to the contact details at the top of this page.